Leventer Group announced
that it has signed a strategic partnership with
Empathica (www.empathica.com)
to market in Latin America all its portfolio of
solutions for measuring, managing and improving
customer experiences as well as triggering positive
word of mouth.
As of January 2011, Leventer Group will be the exclusive
representative of this Canadian firm which has become
the worldwide leader of its segment thanks to revolutionary
products and services such as DriveExperience®
and GoRecommend® (www.gorecommend.net).
In this regards, Fernando Krasovitzky, Managing
Director of Leventer Group commented: "We are
honored to have been chosen by Empathica as their
strategic partner for the region. No doubt our clients
will benefit from a wide array of solutions geared
to strengthening the bond with customers as well
as adding value to their brands. In addition, this
will reinforce our position as the service quality,
customer experience and customer loyalty consultancy
leader in Latin America".